Frequently Asked Questions

Core TV is Internet Protocol Television. Instead of regular cable TV, Core TV sends channels to your home using the internet. When a user clicks a channel, Core TV delivers video data instantly through internet connections.

Core TV works easily on many devices like Smart TVs, Android boxes, Firesticks, smartphones, tablets, and even computers. Install a compatible app (Listed Above In Setup Page), enter credentials, and begin streaming immediately.

Smooth HD streaming requires about 50 Mbps download speed. To enjoy 4K, 100 Mbps or higher speed helps guarantee clear viewing without interruptions.

This depends on your chosen subscription plan. With a 2-device plan, you can stream on two screens simultaneously (like mobile and TV). With a 4-device plan, you can stream on four screens simultaneously (like mobile, tablet, laptop and TV). With a 6-device plan, you can watch on SIX screens at once – perfect for families or multiple locations.

Setting up your TV service is simple! After purchasing your subscription, you'll receive login credentials via email within 24 Hours. Download the recommended TV app on your device, enter your username and password, and start streaming immediately. Our technical support team is available to assist you with any setup questions.

Absolutely not. Our pricing is completely transparent with no setup fees, activation charges, or hidden costs. The price you see is exactly what you pay – no surprises on your bill.

Yes! We provide a completely free 30-hour 2 connection trial with full access to our entire channel library and streaming quality. No payment details required upfront – simply experience our service risk-free before deciding on a subscription.

We currently offer a fixed Free TV Trial period. However, if you need more time, feel free to contact us, and we can discuss further options. Email Us: [email protected] Text Us: 959-244-2673

No, we currently don't offer complete flexibility to upgrade or downgrade your connections at any time. However if you would like to extend your subscription length, with the current number of connections, you can. You are NOT able to change the amount of connections on your plan, you must wait until your subscription is expired, or purchase an additional subscription. We hope to implement this customer ability in future.

No, our secure checkout does NOT store any card or payment information from you. Once your subscription is complete, you will need to come back here to renew with us.

A VPN is not required but recommended for privacy. Our service works fine with or without one. If your ISP throttles streaming traffic, a VPN may improve your experience.

We offer a free 30-hour trial to test the service before purchasing. Due to the nature of digital services, we generally don't offer refunds once credentials have been delivered. Contact us if you have special circumstances.

You can contact us through the contact form on our website or email support. Users with an account can use the Ticket System in their dashboard. We typically respond within 24 hours. For urgent issues, check our setup guides first.